Reviews

Dilawri Chrysler

See what our customers have to say about us.

Average score
3.9
1,162 reviews
Devon Laflamme
I recently bought a jeep from this location, and Julianna was incredible. I submitted an interest/intake form on the Jeep I bought over the weekend, and by 0830 Monday morning Julianna had reached out and was helping me set up next steps. She was incredibly responsive and helpful throughout the full process, and after buying the Jeep has continued to support and check in. She even put together an awesome walk around video tour of the Jeep since I was reaching out while I was out of town, and had it put together in less than twenty minutes. Overall the group as a whole were very helpful, but Julianna went above and beyond and really made this experience a positive one for a first time buyer. Thank you!!
Reviewed on August 23, 2025
The Strider
Services completed as outlined. Lyft transportation to work and back worked flawlessly.
Reviewed on August 22, 2025
Kade Carruthers
As always service was top notch. We always have a good experience. Thanks so much for the gang over a Dilawri who took the time to look into the issues.
Reviewed on August 17, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Dilawri Chrysler responded on August 18, 2025
Justice Brownlee
Can’t go wrong with this dealer amazing service
Reviewed on August 15, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Dilawri Chrysler responded on August 18, 2025
drepus
Great service from Jonathan. We'll done
Reviewed on August 14, 2025
We are so grateful for your review. We hope to see you again soon.
Dilawri Chrysler responded on August 15, 2025
Karen Mirabelli
We recently went through the buying process. We started looking online and talking about what we wanted and needed and what year(s) we would be interested in, we had a plan. We have a friend who works here and he wanted us to come in to Dilawri and he would also have someone come talk to us. We did our rounds online and to two other dealerships, the 1 dealership has never gotten back to us, but we were assured that they had access to 8 different dealerships and would find us what we were looking for, crickets. Off we went to Dilawri and we met Jonathan a very nice person and interested in working with us. During the initial conversations, they did not have what we were looking for but would actively look for us and let us know. My husband has mobility issues so it is not an easy drive to a few different places and test drive, getting in and out of vehicles is not easy for him. Fast forward, we went to another dealership and did a test drive, it was a 2 year old Pacifica, with things we wanted however, there was some rust already forming and it had a cracked windshield, we left to have further discussions. Gave Jonathan a call and asked if he was available for us to come back in, he replied yes. This was a Saturday a few days after our initial visit. That being said, we are now the proud owners of a 2024 Dodge Caravan and we love it. Through all of our discussions and negotiating, we met a few lovely people at Dilawri and couldn't be happier. We have done one road trip and I was amazed at the gas mileage, checking things on the app is great as well. Thank you Jonathan and everyone else involved, we are happy. On a side note, it has been a long time since I have been involved in negotiations on a new vehicle, during this whole process, I was not dismissed because I was female, I also like the fact that our hands were shook each time we came in and when we left and they didn't dismiss my husband as he uses a walker. All round it was a great experience for us. Sorry it took me so long to write this review.
Reviewed on August 12, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Dilawri Chrysler Jeep dodge Ram was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Dilawri Chrysler responded on August 13, 2025
Roshan B
The best service experience I’ve had for my Jeep in Ottawa and this is coming from a long time BMW club member!! The communication, service , drop off were all excellent. Shout out to Tim for making this extremely pleasant.
Reviewed on August 09, 2025
We are happy to know that you have a 5 star experience with us.
Dilawri Chrysler responded on August 11, 2025
John
Great atmosphere, straightforward and honest about everything which is very rare from my past experiences, I walked out feeling confident in my purchase—would absolutely recommend.
Reviewed on August 09, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Dilawri Chrysler responded on August 11, 2025
Brandon
They actually listen, don’t pressure you, and make the whole process very easy which I highly appreciate — would totally recommend.
Reviewed on August 09, 2025
Thank you, Brandon. We appreciate your feedback and the 5 STAR review!
Dilawri Chrysler responded on August 11, 2025
Jeanne Robitaille Laronde
Excellent service. Professional and courteous employees.
Reviewed on August 07, 2025
Thank you, Jeanne. We appreciate your feedback and the 5 STAR review!
Dilawri Chrysler responded on August 08, 2025
Bradley
Great selection of cars, fair prices, and no-pressure sales. Staff was helpful and the buying process was smooth. Would come back again.
Reviewed on August 02, 2025
Thank you, Bradley. We appreciate your feedback and the 5 STAR review!
Dilawri Chrysler responded on August 04, 2025
Mathew Clark
Had a wonderful experience with the team here. Sales representative Michel is an incredibly kind and genuine gentleman, and I really appreciated that he wasn’t pushy at all. Sales manager Abdul was equally impressive—friendly, patient, and helpful. They both made the process simple and stress-free. Highly recommend this dealership!
Reviewed on July 26, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Dilawri Chrysler responded on July 28, 2025
Adrian Alexe
Stopped by to check out the 2023 Tiguan, and the experience was great. Salesman Michel was very friendly, answered all my questions, and never felt pushy. The dealership was welcoming and made the whole process easy. Highly recommend.
Reviewed on July 26, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Dilawri Chrysler responded on July 28, 2025
Sasha Laing
Amazing service, Jonathan went above and beyond to make sure our experience was top notch. I needed a new car and finding the one I did would not have happened without out Jonathan’s help! Thank you!!!
Reviewed on July 24, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Dilawri Chrysler responded on July 25, 2025
Abdelhakim Abdelwahid Assad
This dealership is distinguished by exceptional customer service, treating every customer with the utmost care. The team is available and educational, putting customer satisfaction at the heart of its priorities. For the purchase or financing of a vehicle, I highly recommend this establishment.
Reviewed on July 23, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Dilawri Chrysler responded on July 24, 2025
Henry Ballogan
Thank you Julianna for taking care for us and guiding us to purchase our car.
Reviewed on July 19, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Dilawri Chrysler responded on July 21, 2025
Noel Hennessy
Dante was amazing to deal with and he has awesome shoes cheers brother.
Reviewed on July 19, 2025
We are so grateful for your review. We hope to see you again soon.
Dilawri Chrysler responded on July 21, 2025
Philip Kelly
Great service from Dante in particular. Relaxed, knowledgeable and no pressure sales.
Reviewed on July 18, 2025
Thank you so much for sharing your experience with us. We hope to see you again soon.
Dilawri Chrysler responded on July 21, 2025
Paxton Fritsch
Dante was a 10/10. Patient, knowledgeable, fun and an all round pleasure to deal with!!
Reviewed on July 18, 2025
Thank you, Paxton. We appreciate your feedback and the 5 STAR review!
Dilawri Chrysler responded on July 23, 2025
Jill Fritsch
Dante was wonderful to work with. Above and beyond helpful
Reviewed on July 18, 2025
Thank you, Jill. We appreciate your feedback and the 5 STAR review!
Dilawri Chrysler responded on July 21, 2025